GLOBAL CENTERS
ADVISORY ◆ BUILD-OUT ◆ TRANSFORMATION
INDIA ● SINGAPORE ● VIETNAM ● PHILIPPINES ● MALAYSIA ● ROMANIA ● POLAND
MODULAR SERVICES
An End-to-End Program Managed Engagement
Services are aligned to the Global Center Maturity Model with clearly defined Business Outcomes. Program Managed Operations allows you to focus on the deliverables while the Talent Ramp-up and other support functions are taken care of on a managed basis. Includes a Distributed Agile Delivery Governance Process for Agile velocity coupled with a strong IPR Policy Framework.
ADVISORY
Optimal Business Case Development
Entity Structuring & Compliance
Location Analytics & Selection
Operations Design & Configuration
Sourcing Strategy & Network Design
Revenue Strategy & Network Design
BUILD-OUT
Government Permits & Approvals
Procurement Process (Assets & Land)
Support Services (Shared or In-house)
Process & Technology Implementation
Talent Strategy & Acquisition
Transition & Execution
TRANSFORMATION
Location, Talent Work Mix Options
Quality & Process Consulting
Operations (Engineering) Optimization
Digital Transformation of Operations
Innovation, CoEs & IP Development
Mergers & Acquisitions
ENGAGEMENT MODELS
FLEXIBLE MODELS TO SUIT THE RISK APPETITE.
From Assisted Build-out to On-Demand Captive-as-a-Service, the engagement model can be customized to suit the risk appetite of the parent company. Including the option for Joint Venture (JV).
ASSISTED BUILD-OUT
Design & Execution of the GC as a 100% subsidiary of the parent organization with total ownership of assets and resources. The services are on a fee-for-service model.
BT OR BOT
The GC is set up on a "Build-Transfer" or "Build-Operate-Transfer" model with "cost-plus" pricing and "zero-fee" ownership transfer as a 100% owned subsidiary.
CAPTIVE-AS-A-SERVICE
On-Demand GC model with Salary & infrastructure costs being charged on actuals like a normal GC Plus a flat PMO fee. An OPEX-only model.
CENTER PMO
PMO PLATFORM FOR GLOBAL CENTER OPS
An integrated stack of proven processes, people, tools & analytics for effective benefits realization across Advisory, Build-out, and Transformation of Global Centers.
END-TO-END PMO
Program Managed Operations allows you to focus on the deliverables while the Talent Ramp-up and other support functions are taken care of on a managed basis.
INDUSTRY BEST PRACTICES
Complete with PMO SOPs, Tools, Analytics, experienced managers, PMO Analysts, and PMO Administrators, they deliver the Service components & best practices
VISIBILITY & CONTROL
Total Visibility & Control of various dimensions of the operations through build-out & transformation programs for the key stakeholders across various locations.
DELIVERING VALUE
OVER 1000 ENGINEERS ACROSS 150+ SKILLS DEPLOYED OVER THE PAST DECADE
Global Center implementations across diverse industry domains and engineering skills spanning software, hardware & operations over the past decade.
Implemented a Digital CoE around Data analytics for delivering compliance adherence on a cross-border BOT model.
HEALTHCARE PROVIDER (US)
CENTER-AS-A-SERVICE
Jump-start your Global Center with an On-Demand Center-as-a-Service.
